Resilience and Availability for Test and Development environments
Our client, a well respected UK charity, were running a very old platform for its fund raising application. Plans were in place for a modern replacement but they needed to make do in the mean time. The Production environment was outsourced to a respected MSP who were doing a good job in maintaining availability. However, the test and development systems were managed in house by an IT department that has lost its Oracle skills. As a result, the client had stopped updating any software or firmware, so when a patch had to be applied, there was no skills or confidence to apply it.
Nymad were approached to perform a systems healthcheck to determine patching and upgrade requirements to bring the system up to a supported level (or at least to terminal release for obsolete products) in order to be able to maintain the systems for a further two years until the new platform goes live.